CarelonRx8.9.0 - App Store

With the CarelonRx app, you can get more from your pharmacy benefits. Look up the price of a prescription, find a preferred pharmacy, and manage all your medications in one place. Refill prescriptions from the app and track shipments until they’re delivered to your door.

The CarelonRx app allows you to:
. See all prescriptions at a glance
. Compare costs and check coverage
. Find a pharmacy in your plan’s network
. Sign up for home delivery and automatic refills (on certain prescriptions)
. Check order status and track shipments
. View prescription history
. Access or download your digital ID card
. View claims history or make a payment
. Update shipping and payment information and communication preferences
. Chat live with pharmacy member services or schedule a call back

You must have pharmacy benefits directly through CarelonRx to use the app. Contact your health plan to check, if you aren’t sure.

This app does not collect any information or share any personal data.

Version History We update this app regularly to continually improve it for our members, which includes adding features, enhancing functionality, fixing bugs, cleaning up code, and more. This update includes: upgraded security powered by Okta — featuring advanced authentication, multi-factor support, and a streamlined login experience — plus a new Member Threshold Amount option, letting you control how much CarelonRx can charge above your estimated order without re-authorization. 8.9.0 Sep 12 We update this app regularly to continually improve it for our members, which includes adding features, enhancing functionality, fixing bugs, cleaning up code, and more. This update includes ability to use Discover cards across supported payment experiences. 8.8.2 Sep 4 We update this app regularly to continually improve it for our members, which includes adding features, enhancing functionality, fixing bugs, cleaning up code, and more. This update includes ability to use Discover cards across supported payment experiences. 8.8.1 Aug 15 We update this app regularly to continually improve it for our members, which includes adding features, enhancing functionality, fixing bugs, cleaning up code, and more. This update includes enhancement to the Auto Refill and Renewals Terms and Conditions and targeted informational banner is displayed to HBSC Dual members within Price a Medication. 8.8.0 Jul 31 We update this app regularly to continually improve it for our members, which includes adding features, enhancing functionality, fixing bugs, cleaning up code, and more 8.7.0 Jun 14 We update this app regularly to continually improve it for our members, which includes adding features, enhancing functionality, fixing bugs, cleaning up code, and more. This update includes improvements status updates for any orders. 8.6.0 May 20 We update this app regularly to continually improve it for our members, which includes adding features, enhancing functionality, fixing bugs, cleaning up code, and more. This update includes improvements for member experience and satisfaction of Digital Transfer experience and a simplified Claims page for better clarity and consistency. 8.5.0 Feb 27 We update this app regularly to continually improve it for our members, which includes adding features, enhancing functionality, fixing bugs, cleaning up code, and more. This update includes display eVoucher so members have visibility and awareness of the discount applied to their orders. 8.4.0 12/13/2025 We update this app regularly to continually improve it for our members, which includes adding features, enhancing functionality, fixing bugs, cleaning up code, and more. This update includes change in the home delivery policy and enhancing the price a medication experience. 8.3.0 10/19/2025 We regularly update this app to continually improve it for our members, which includes adding features, enhancing functionality, fixing bugs, cleaning up code, and more. This update includes enhancements to new order status notification and the specialty pharmacy clinical assessment. 8.2.0 09/20/2025 We regularly update this app to continually improve it for our members, which includes adding features, enhancing functionality, fixing bugs, cleaning up code, and more. This update includes enhancements to new order status notification and the specialty pharmacy clinical assessment. 8.1.0 08/01/2025 We regularly update this app to continually improve it for our members, which includes adding features, enhancing functionality, fixing bugs, cleaning up code, and more. This update includes several enhancements to the New Prescription page, including the prescriber search function, new order status notification, and clear display of default payment method, to enable new prescription requests to be a single transaction process 8.0.0 07/04/2025 We regularly update this app to continually improve it for our members, which includes adding features, enhancing functionality, fixing bugs, cleaning up code, and more. This update includes several enhancements to the New Prescription page, including the prescriber search function, new order status notification, and clear display of default payment method, to enable new prescription requests to be a single transaction process 7.9.0 06/15/2025 We update this app regularly to continually improve it for our members, which includes adding features, enhancing functionality, fixing bugs, cleaning up code, and more. This update includes several performance improvements for medication scheduling reminders, transferring prescriptions, public pdf and url displays, and auto refill outreach. 7.8.0 03/28/2025 We update this app regularly to continually improve it for our members, which includes adding features, enhancing functionality, fixing bugs, cleaning up code, and more. This update includes several performance improvements for scheduling orders, refilling medications, and home delivery alerts, plus added content to guide BioPlus members through their experience using the app. 7.7.0 02/15/2025 This update allows Medicare Part D enrollees the option to pay out-of-pocket costs in monthly payments over the course of the plan year. CarelonRx members for the City of Ames can now access their drug list specific to their plan, online or via the app. 7.6.0 01/23/2025 This update allows Medicare Part D enrollees the option to pay out-of-pocket costs in monthly payments over the course of the plan year. CarelonRx members for the City of Ames can now access their drug list specific to their plan, online or via the app. 7.5.0 12/15/2024 A new feature enables BioPlus members to schedule orders for delivery instead of initiating a “refill.” Updates have been made to options that are displayed for Auto Refill, the Bill & Ship amount threshold, plus some alerts and button labels.
When site/app is down for maintenance, user links on the login page will be disabled. 7.4.0 11/16/2024 This update correctly displays Wellpoint logo and url when a member who is not a CarelonRx member tries to log in or register.
For members on the Price a Medication screen, the address displayed will now be the member’s profile address instead of the default delivery address. 7.3.0 11/01/2024 For Medicare Part D enrollees, the app now displays a banner for them to opt in to monthly payments for their out-of-pocket prescription cost, as required by law, instead of paying the full balance at once. For members viewing specialty drugs on the Price a Medication page, this update displays the member’s drug price for the medication selected, and the display indicates when the drug is not covered. 7.2.0 10/11/2024 This update adds highlights to any blank mandatory fields on the Review Order pages, so users who receive an error message when trying to submit an order will be shown the fields that are required to be filled in order to proceed. 7.1.0 09/27/2024 This update enables users on the Review Order pages to Save contact information when including either a text number or an email address, without requiring both, to complete an order. Also, for Renew and RNP orders, the Submit button will be disabled until Contact details are provided. 7.0.0 09/21/2024 This update enables users on the Review Order pages to Save contact information when including either a text number or an email address, without requiring both, to complete an order. Also, for Renew and RNP orders, the Submit button will be disabled until Contact details are provided. 6.9.0 09/14/2024 This release provides updates to the payment process for medication orders, now applying the charge when the order is shipped, and also to provide estimated costs for Medicare members at first outreach. In addition, more integrated data collection from the app dashboard will assist with reporting, and fixes are applied to app crashes at the Manage Prescriptions and Find a Pharmacy links. 6.8.0 08/30/2024 CarelonRx members using the mobile app as BioPlus members can now utilize the Manage Auto Refill function to review order, see delivery details, track shipment labels, receive outreach and have a real time call. On the View Prescriptions page and orders pages, eligible members can transfer existing prescriptions to CarelonRx Pharmacy, change delivery details, check estimated costs, and reload the page if it fails. This update also lets members submit their own Prior Authorization request. 6.7.0 07/27/2024